{"id":87,"date":"2010-11-22T19:41:54","date_gmt":"2010-11-23T03:41:54","guid":{"rendered":"http:\/\/www.straycouches.com\/documents\/archives\/87"},"modified":"2010-11-22T19:41:54","modified_gmt":"2010-11-23T03:41:54","slug":"three-business-days-later","status":"publish","type":"post","link":"https:\/\/www.straycouches.com\/documents\/archives\/87","title":{"rendered":"Three Business Days Later…"},"content":{"rendered":"
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Three Business Days Later…<\/span><\/a> <\/h2>\n
Monday, November 22, 2010, 06:41 PM PST <\/div>\n

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…or five earth days if you count the weekend.<\/strong>
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On Saturday Wizard\u00e2\u20ac\u2122s CustHelp contacted me. They informed me that it was a problem with Paypal. Because the payment was over 60 days ago (which is a DUH! because it was a yearly subscription) the refund was refused. Why didn\u00e2\u20ac\u2122t they know that? Why weren\u00e2\u20ac\u2122t they informed the first time? Why did it take a month for them to figure it out? <\/span><\/p>\n

So, OK, what next? It was a weekend so I didn\u00e2\u20ac\u2122t bother prying. <\/span>
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An email from Digital River disguised as Wizards Customer Help arrived this morning. It asked me to confirm my address so they can send me a check. They also noted that the check will take 4 to 6 weeks. Simply amazing. They have a paypal account, don\u00e2\u20ac\u2122t they? They could have just paid me through the account. But they choose to use snail mail, paper and now I\u00e2\u20ac\u2122ll have to go to the bank to deposit a $9.90 check. <\/span><\/p>\n

Thanks, WotC. Thanks a lot. <\/span>
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I find it crazy how a business can take their time with your<\/em> money, while if I owed <\/span>them<\/em> $9.90 and took as long as they did, my balance would have probably went to collections with all kinds of service charges and interest. But as an individual I don\u00e2\u20ac\u2122t have a team of lawyers to do any suing.<\/span>
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Wouldn\u00e2\u20ac\u2122t it have been easier for them to send me a voucher or subscription code for a couple months like I asked in the first place?<\/span><\/p>\n<\/div>\n<\/blockquote>\n

via community.wizards.com<\/a><\/div>\n<\/p>\n<\/div>\n

Posted via email<\/a> from Th’ Reverend Dak Post<\/a> <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Three Business Days Later… Monday, November 22, 2010, 06:41 PM PST …or five earth days if you count the weekend.On Saturday Wizard\u00e2\u20ac\u2122s CustHelp contacted me. They informed me that it was a problem with Paypal. Because the payment was over … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-87","post","type-post","status-publish","format-standard","hentry","category-strays"],"_links":{"self":[{"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/posts\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":0,"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/posts\/87\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/media?parent=87"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/categories?post=87"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.straycouches.com\/documents\/wp-json\/wp\/v2\/tags?post=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}